Administrative Assistant
Education required:
- High School Diploma or Equivalent
- Vocational Certificate or Credentials
- Some College
Salary Period:
- Hourly
Description of Job:
- Work relates to residential and light commercial heating, ventilation, and air conditioning (HVAC) work.
- In this role, you will provide administrative support for the company via interactions with customers, internal personnel, including engineers, technicians, and salespeople, and vendors.
Duties of Job:
- Scheduling and dispatching service, maintenance, and sales calls
- Bookkeeping / accounting functions as appropriate: Entering expenses, paying bills, creating sales receipts and invoices
- Sensitivity to confidential matters
- Archiving of information in physical and electronic file systems
- Understanding and satisfying customer requirements and exceeding their expectations by providing a high level of customer service to resolve issues in a timely manner
- General office duties including but not limited to: Managing company calendar, answering telephone, routing calls, photocopying, faxing and scanning documents
- Searching internet and company file systems
- Project coordination
Requirements of Job:
- Flexibility, excellent interpersonal skills, and the ability to work well with staff, as well as clients and vendors
- Proficient in MS Office suite (Outlook, Word, Excel)
- Accounting software experience (e.g. QuickBooks or preferred, Wintac)
- Must possess a pleasant telephone manner and be able to think quickly when dealing with callers
- Customer service orientation with an enthusiastic can - do approach to work
- Problem solving (observant, good listener, note taker, detail oriented, and diligent to complete tasks correctly and / or as prescribed)
- Be process oriented; must want to follow processes and exert control over them.
- Strong communication skills, both verbal and written
- Organizational skills
- Ability to manage multiple tasks and achieve deadlines under pressure
Requirement Work Experience:
- 0 Years / 0 Months
Employment Type:
- Full-time or Part-time Regular
Hours per week:
- 24-40
Benefits:
- Paid Vacation
- Holiday pay